Contact KheloStar
The fastest way to reach KheloStar is WhatsApp — 24/7 support in Hindi or English with a five-minute average response. For non-support enquiries (partnerships, media, editorial feedback), use the form below and we'll respond within one to two business days.
WhatsApp Support (Fastest)
For anything account-related — new IDs, deposits, withdrawals, password resets, disputed markets, Kohinoor upgrades — WhatsApp is the fastest route. Every WhatsApp button on this site opens the official chat.
- Hours: 24 hours a day, 7 days a week
- Languages: Hindi and English
- Response time: Under 5 minutes average
- Kohinoor VIP: Dedicated manager line for VIP members
Non-Support Enquiries
For partnerships, media requests, editorial feedback, or general enquiries that aren't tied to an active account, use the form below. We respond within 24-48 business hours.
What We Handle by Channel
| Query Type | Contact Form | |
|---|---|---|
| Account access, deposits, withdrawals | Instant | Slower |
| Password reset | Yes | Not handled |
| Disputed markets | Yes | Escalation only |
| Media / partnership | Not ideal | Yes |
| Editorial feedback | Not ideal | Yes |
| Content corrections | Not ideal | Yes |
Response Expectations
WhatsApp support is designed for real-time resolution. Straight-forward requests (deposit chases, password resets, account queries) typically close inside 15 minutes. Complex disputes may take longer — usually a few hours, occasionally up to 48 hours if a third-party payment provider is involved.
Contact form messages route to a shared inbox and are triaged during business hours. Media and partnership queries move to the appropriate team; editorial feedback moves to Aditya Rao and the content team for review.